Summary
PICA today released “City of Philadelphia Performance: Measurement, Reporting and Accountability,” its first report on the performance of City government. The report analyzes the goals and performance measures of 21 key city departments. While the report’s findings cover the previous administration, the new Kenney Administration has reviewed the report and expressed a commitment to implementing the report’s recommendations that call for increased performance measurements, coupled with improved managerial evaluation standards for all departments. In this process, PICA looked at whether the goals of the departments clearly align with performance of their mission in delivering city services and whether these goals are adequately measured and reported to all Philadelphians. The report found that some departments have not clarified their mission, goals and objectives. In addition, many departments have not published a comprehensive set of performance measures and in some departments the measures that have been established are not aligned with their mandate for delivery of city services.